CR
CounselorReady

Privacy Policy

Last updated: December 2024

1. Introduction

Ga Integrated Therapeutic Perspectives LLC ("GAITP LLC," "we," "us," or "our") operates CounselorReady. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

2. Information We Collect

Information You Provide:

  • Account information (name, email, password)
  • Professional credentials (license numbers, states, certifications)
  • Payment information (processed securely by Stripe)
  • Uploaded certificates and documents
  • Course progress and completion data
  • Communications with us

Information Collected Automatically:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process payments and manage subscriptions
  • Track your CE credits and credential renewals
  • Issue certificates of completion
  • Send renewal reminders and important notifications
  • Improve and personalize the Service
  • Respond to your inquiries and support requests
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties who help us operate (Stripe for payments, Resend for email, MongoDB Atlas for data storage)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Secure password hashing
  • Regular security assessments
  • Limited access to personal data by employees

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain information as required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

CE completion records may be retained longer to support audit verification and professional licensing requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and personal data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent where applicable

To exercise these rights, contact us at legal@counselorready.com.

8. Cookies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Understand how you use our Service
  • Improve performance and user experience

You can control cookies through your browser settings, but disabling cookies may affect functionality.

9. Third-Party Services

Our Service integrates with third-party providers:

  • Stripe: Payment processing (Privacy Policy)
  • MongoDB Atlas: Database hosting
  • Resend: Email delivery
  • Render: Web hosting

These services have their own privacy policies governing their use of your data.

10. Children's Privacy

CounselorReady is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

11. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information we collect, request deletion, and opt out of sales (we do not sell personal information). To exercise these rights, contact us at legal@counselorready.com.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

GA Integrated Therapeutic Perspectives LLC
PO Box 1417
Hinesville, GA 31310
Email: legal@counselorready.com
Phone: (678) 664-4003